Delete your Trenchers account

Before you start: withdraw your funds

Your Trenchers wallets are non-custodial embedded wallets. Deleting your account destroys the keys to them. Any SOL left in your main wallet or in an agent's wallet becomes permanently unreachable — by you and by us. We cannot recover it afterwards.

Withdraw everything before you request deletion.

1. Open Trenchers and go to Profile → Wallet
2. Tap Withdraw and send your balance to an address you control
3. Check each agent for a remaining balance and withdraw that too

Option 1 — Delete it in the app

The fastest way. You do not need to contact us.

1. Open Trenchers
2. Tap the profile icon in the top-right of the header
3. Scroll to Account and tap Delete account
4. If you still have funds, tap Withdraw first — or confirm you accept losing them
5. Type DELETE to confirm, then tap Delete my account

Your account and the data listed below are removed, and you are signed out immediately.

Option 2 — If you cannot access the app

Use this if you have lost access to your device, cannot sign in, or have already uninstalled Trenchers.

We must verify that you own the account before we delete it. Deleting an account destroys the keys to its wallets, so an unverified request could permanently destroy someone else's funds. We will not act on a request we cannot verify — no exceptions.

If you signed in with email, or Google

Your account has an email address on file. Send the request from that email address to support@trenchers.ai, with the subject "Delete my account".

We will reply with a confirmation code. Your account is not deleted until you reply with that code.

Also include

• Your Trenchers username, if you set one
• The words "I want my account and associated data deleted"

We will confirm by email once deletion is complete, within 30 days of the verified request.

What is deleted

• Your profile. Username, display name, and account settings.
• Your trading agents. Every agent you created, its configuration, and its configuration history.
• Your agents' activity. Trade history, open and closed positions, and scan/watch records.
• Your wallets. Your embedded Solana wallets and their keys.
• Your login identity. The email or Google account linked to your Trenchers login.
• Rewards data. Quality points and any accrued fee-rebate balance.

Data stored only on your phone — your local transaction history, AI permission setting, and display preferences — is removed when you uninstall the app.

What is kept, and for how long

• Blockchain transactions cannot be deleted. Any trade or transfer your agents made on Solana is recorded on a public blockchain that we do not control. Those records remain visible on-chain permanently and are not affected by deleting your account.
• We do not retain your profile, agents, wallets, login identity, or rewards data after deletion. We may keep a record of the deletion request itself (the requesting email and the date we completed it) only as needed to confirm the request and to comply with applicable law.
• We do not keep identifiable analytics after your account is deleted.

Can this be undone?

No. Deletion is permanent. You cannot recover your account, your agents, their history, or your wallets afterwards. To use Trenchers again you would create a new account and start over.