Terms of Service

These Terms of Service, together with our Privacy Policy, which is incorporated herein by this reference, and any documents and additional terms they expressly incorporate by reference, including any other terms, conditions or agreements that Trenchers AI (the “Company”, “we”, “us” or “our”) posts publicly or makes available (collectively, these “Terms”), constitute the agreement between the Company and you concerning your access to and use of our website at trenchers.ai, our web and mobile applications, our application programming interfaces, and the Solana blockchain infrastructure and smart contracts we operate (collectively, the “Services”), excluding any third-party materials, technology, protocols, smart contracts or applications.

If you are engaging with the Services on behalf of another person or entity, “you” (and its variants) refers to that person or entity as well as to you individually, and you represent and warrant that you are authorized to bind them to these Terms. If others use the Services on your behalf, you accept responsibility for their acts and omissions as if they were your own.

The Services facilitate access to and interaction with third-party materials, including decentralized exchanges (“DEXs”), automated market makers, routing and execution services, data providers, wallet infrastructure providers and other technologies, including third-party smart contracts. We do not control these third-party services and expressly disclaim any liability or responsibility arising from your use of them. We provide no guarantees regarding third-party services or their quality, accuracy, uptime, availability, pricing or the results of using them, even when accessed through the Services. By using third-party technologies or materials you agree to be bound by their terms and conditions, which you are solely responsible for finding and reviewing.

Please read these Terms carefully. They govern your use of the Services and cover your rights and obligations, as well as our disclaimers and limitations of liability. By accessing or using the Services you acknowledge and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

Throughout your use of the Services you represent and warrant that: (i) you are at least eighteen (18) years of age, or otherwise of legal age to form a binding contract in your jurisdiction, and have the legal and mental capacity to enter into these Terms; (ii) your funds are not derived from and are not in any way connected to illegal, unauthorized or restricted sources; (iii) you have the right to engage in all transactions and activities you participate in on or through the Services; (iv) you are not a Restricted Person, are not connected to one, and are not located in a Restricted Jurisdiction; and (v) your use of the Services complies with all laws and regulations applicable to you.

We may revise and update these Terms at our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Services thereafter. However, changes to the dispute resolution provisions in §30 (Governing law)–§32 (Class action waiver and waiver of jury trial) will not apply to any dispute for which the parties have actual notice on or before the date the change is posted.

If we make changes that are material, we will use reasonable efforts to notify you, such as by email or a prominent in-app notice. It remains your responsibility to review these Terms periodically. Your continued use of the Services after revised Terms are posted means you accept and agree to the changes.

We may update, improve, modify, suspend or discontinue the Services, or any feature of them, at any time and without notice, including changes to the underlying software, infrastructure, security measures, supported networks, supported assets, technical configuration or feature set (“Updates”). Your continued access to and use of the Services is subject to such Updates, and you agree to accept patches, upgrades, bug fixes and other maintenance work arising from them.

Any material on the Services may be out of date at any given time, and we are under no obligation to update it.

WE WILL NOT BE LIABLE FOR ANY LOSSES RESULTING FROM CHANGES TO THE SERVICES, THE DISCONTINUATION OF ANY FEATURE, OR THE UNAVAILABILITY OF THE SERVICES, AND YOU HEREBY HOLD HARMLESS THE COMPANY PARTIES (AS DEFINED IN §27 (Disclaimer of warranties)) FROM ANY LOSSES AND DAMAGES ARISING IN CONNECTION WITH SUCH CHANGES.

Parts of the Services are in active development, and we may make beta, early-access or experimental features available for evaluation. Beta features are provided “as-is” and “as-available”, may contain defects, may change or be withdrawn at any time without notice, and may produce failures, disruptions, downtime, data corruption or loss. Data created while using a beta feature may not be preserved or recoverable if the feature is changed or withdrawn.

Using a beta feature binds you to these Terms as if the feature were a finished product. You acknowledge that your use of beta features is at your own risk.

You must be at least eighteen (18) years old and must not be a Restricted Person to use the Services. You are solely responsible for complying with all laws of the jurisdiction in which you are located or from which you access the Services.

We reserve the right, at any time and at our sole discretion, to impose limitations or restrictions on access to the Services for any individual or entity, or within any geographic area or legal jurisdiction, and to make particular features available only in certain jurisdictions, on certain platforms, or to certain accounts. Feature availability differs between our web and mobile applications and between jurisdictions, and features available to one user may not be available to you. We shall not be liable for any losses or damages arising from or related to the unavailability of the Services or any feature at any time or for any reason.

Nothing in the Services constitutes an offer or solicitation in any jurisdiction where such an offer or solicitation is unauthorized or unlawful. We make no representation that the Services are appropriate or available for use in any particular location.

At our sole discretion, or where required by applicable law, we may perform “Know Your Customer” (“KYC”), sanctions and anti-money-laundering checks on users, wallet addresses and transactions. You agree to promptly provide any information or documentation we reasonably consider necessary for these checks.

We may, at our sole discretion and without liability to you, restrict, suspend or terminate access to the Services, or decline to process any instruction, where requested information is not provided, where an address or account appears on a sanctions list, or where we have reason to believe the Services are being used in connection with money laundering, terrorist financing, fraud, market abuse or other illegal activity. We may share information with regulatory or law enforcement authorities as we deem appropriate or as required by law.

To use most of the Services you must create an account (“Account”). Authentication is provided through a third-party authentication and wallet infrastructure provider. You agree to keep your Account credentials — and the email address, social account, passkey or device credential used to secure or recover them — confidential, and not to allow anyone else to use your Account.

You are responsible for all activity that occurs under your Account, whether or not you are aware of it, and for making all arrangements necessary to access the Services, including ensuring that everyone who accesses the Services through your connection is aware of and complies with these Terms. Notify us immediately if you become aware of any unauthorized use of your Account.

We may suspend or terminate your Account if you provide false, inaccurate or incomplete information, if you fail to comply with these Terms, or if we determine at our sole discretion that you no longer meet the eligibility criteria in these Terms. Access to the Services may also be suspended or terminated at any time, for any reason, at our sole discretion, without liability to you.

Your username, display name, handle, profile picture and any other account-identifying content (collectively, “Account Content”) are licensed to you by the Company on a revocable, non-exclusive, non-transferable basis. You do not own your username or any other Account Content, and no property right, goodwill or other interest accrues to you by reason of your selection or use of it.

We reserve the right, in our sole discretion and without prior notice or liability, to:

• reclaim, reassign, rename or otherwise modify any username, handle, profile picture or other Account Content for any reason, including prolonged inactivity, impersonation, infringement of third-party rights, profanity or offensive material, or to resolve disputes;
• remove, edit or require modification of any Account Content we determine to be objectionable, misleading, infringing or otherwise in violation of these Terms; and
• suspend or terminate any Account that violates this section.

You may not sell, offer for sale, auction, trade, transfer, license or otherwise commercialize or assign any username, handle or Account Content to any third party, for any consideration. Any attempted transfer in violation of this section is void and is grounds for immediate suspension or termination without notice.

If your Account is deleted, your username is retired and is not reserved for you.

The Services let you create and use one or more Solana wallets. Not all wallets work the same way, and the difference matters.

• Your trading wallet and any wallet you import

  These are generated and secured by a third-party wallet infrastructure provider (currently Privy, or another provider we may designate). The private key is created and held within that provider’s secure infrastructure. We do not receive, hold or store the private key for these wallets. If you import an existing wallet, the key is encrypted on your device before it leaves it; it does not pass through our servers. Depending on the feature, you may be able to view or export these keys, and you accept the risks of viewing, exporting, storing, copying or transmitting them.

• External wallets you connect

  If you connect a browser or hardware wallet, that wallet and its keys remain entirely under your control and the control of its provider.

• Wallets created for automated agents and bots

  So that an agent can sign transactions on its own, encrypted key material for agent and bot wallets is held on our infrastructure and is used solely to execute the instructions you configure. This is a material difference from the wallets above: you are relying on us and on our security measures for these wallets. Do not fund an agent or bot wallet with more than you are prepared to lose, and withdraw funds you are not actively deploying.

• Wallet material stored in your browser

  Certain features may store wallet material locally in your browser. Clearing your browser’s site data, using private browsing, or losing access to the device can permanently destroy that material and any funds it controls. Move funds out before clearing site data.

WE MAKE NO REPRESENTATIONS REGARDING THE SECURITY OR SAFETY OF YOUR DIGITAL ASSETS. YOU ARE SOLELY RESPONSIBLE FOR SAFEGUARDING ACCESS TO YOUR ACCOUNT AND WALLETS, INCLUDING THE EMAIL ACCOUNT, SOCIAL ACCOUNT, PASSKEY OR DEVICE CREDENTIAL USED TO SECURE OR RECOVER THEM, AND ANY PRIVATE KEYS YOU VIEW OR EXPORT. IF YOU LOSE ACCESS TO YOUR KEYS OR CREDENTIALS, WE MAY BE UNABLE TO RESTORE ACCESS TO YOUR DIGITAL ASSETS, AND WE ARE NOT LIABLE FOR ANY RESULTING LOSS. ANYONE WITH ACCESS TO YOUR KEYS CAN ACCESS, TRANSFER OR SPEND YOUR DIGITAL ASSETS. YOU HEREBY RELEASE AND HOLD HARMLESS THE COMPANY PARTIES FROM ANY DAMAGES OR LOSSES YOU MAY SUFFER IN CONNECTION WITH THE SECURITY OF YOUR ACCOUNT, WALLETS, KEYS OR CREDENTIALS.

The Services provide an interface for constructing, routing and submitting transactions to public blockchains and to third-party protocols. You acknowledge that:

1. when you initiate, instruct or engage in a transaction through the Services, that transaction is executed and settled on third-party infrastructure using third-party technologies;
2. the Services are a conduit to that infrastructure; and
3. the Services are not a DEX, an exchange, a broker, a dealer, a custodian or a money transmitter, and we are not your counterparty. We do not match, clear or settle your trades.

You determine, at your own discretion, the parameters applied to your transactions, including amounts, slippage tolerance, priority-fee and MEV settings, and any conditions attached to standing orders. We do not advise on the merits of any transaction or on its tax or legal consequences, and we are not responsible for indicating, alerting or warning against any such matter.

Standing and conditional orders — including limit, stop-loss, take-profit and trailing orders — are triggered from price data that may be delayed, incomplete or incorrect, and depend on network and protocol conditions outside our control. We do not guarantee that any order will trigger, execute, execute at any particular price, or execute at all, and we are not liable for any order that fails to trigger, triggers late, or executes at a price different from the one displayed.

Certain features allow you to authorize our systems, or a session signer, to sign and submit transactions from your wallet without prompting you to approve each individual transaction.

By enabling any such feature, you expressly authorize and instruct us and our service providers to construct, sign and submit transactions from the authorized wallet, within the scope you configure, until you revoke that authorization. You acknowledge that:

• transactions executed under that authorization are your transactions and are binding on you;
• you will not receive a separate confirmation prompt for each transaction;
• you are responsible for reviewing and maintaining the scope and limits you configure; and
• you may revoke the authorization at any time through the Services, and doing so applies prospectively only — it does not reverse transactions already submitted.

Blockchain transactions cannot be reversed. We are not able to recall, cancel or unwind a transaction once it has been submitted.

The Services include configurable automated trading features, which may include AI agents, strategy bots, automated detection and entry into newly launched tokens, and other autonomous or semi-autonomous execution. Collectively, “Agents”.

You configure them; you own the outcome. An Agent acts on parameters you select, approve or accept. An Agent is a tool that executes your instructions — it is not a managed account, an advisory service, a fund, or a promise of any result. We are not acting as your investment manager, adviser, or fiduciary, and no Agent’s activity constitutes advice or a recommendation. You are solely responsible for every transaction an Agent executes, including transactions executed while you are asleep, offline or unaware.

By creating, funding, starting or maintaining an Agent, you acknowledge and accept that:

Where a feature is offered by us with AI assistance, the AI may draft, suggest or apply configuration. You remain responsible for reviewing what it applies. AI output can be incorrect, incomplete or unsuitable.

YOU HEREBY RELEASE AND HOLD HARMLESS THE COMPANY PARTIES FROM ANY AND ALL LOSSES, DAMAGES OR CLAIMS ARISING FROM OR IN CONNECTION WITH YOUR USE OF AGENTS OR ANY AUTOMATED TRADING FEATURE, INCLUDING LOSSES FROM TRADES AN AGENT EXECUTED, FAILED TO EXECUTE, OR EXECUTED AT AN UNFAVOURABLE PRICE.

The Services may offer a paper or simulated trading mode. Paper activity does not involve real funds and does not execute on any blockchain. Simulated balances, positions, profits and losses are not real, are not redeemable, are not owed to you, and confer no entitlement of any kind. Simulated credits may be adjusted, reset, expired or removed at any time.

Simulated results do not reflect the costs, slippage, latency, liquidity constraints or failure modes of live trading, and are not indicative of results you would have achieved or will achieve with real funds. Any equity curve, backtest, historical result or performance figure shown anywhere in the Services, including for house-run or third-party strategies, is historical or simulated and is not a prediction, projection or guarantee of future performance.

The Services may let you track third-party wallets and traders, mirror their activity, or clone a strategy configuration published within the Services.

Third-party wallets and traders are not our agents, partners or representatives, and their inclusion, ranking, labelling or availability is not an endorsement or a recommendation. We do not verify their identity, their competence, their intentions, or the accuracy of any statistic shown about them. A tracked trader may lose money, may act against your interests, may be aware that they are being copied, and may deliberately exploit copiers.

Mirrored transactions are subject to delay, may execute at materially different prices from the transaction they mirror, may execute partially, or may fail entirely. Cloning a strategy copies a configuration, not a result. You accept sole responsibility for every transaction executed under a copy-trading or cloned configuration, and you release the Company Parties from any losses arising from it.

The Services include AI-assisted features, including conversational assistance, configuration help, insights and support. When you use them, the content of your request — including the text you write and relevant context about your account or an Agent — is sent to third-party AI model providers for processing, as described in our Privacy Policy. On our mobile applications we ask for your explicit consent before the first such transmission, and you may withdraw that consent at any time.

AI output is generated automatically, may be inaccurate, incomplete, out of date or wrong, and is provided for informational purposes only. It is not financial, investment, legal, tax or professional advice (see §21 (No professional advice; no fiduciary duty)). Do not enter seed phrases, private keys, passwords or other secrets into any chat.

We do not warrant that AI features will be available, accurate or uninterrupted, and we are not liable for any decision you make or action you take in reliance on AI output.

Your use of the Services may involve two distinct categories of cost: (i) fees charged by us, and (ii) fees and costs charged or imposed by third parties. These are separate, and we address each below.

Our fees. We charge a fee on transactions conducted through the Services. The applicable fee depends on factors including the type and size of the transaction, the feature used, how the transaction is routed, and any fee tier or rebate applicable to your Account. The fee applicable to your transaction is shown before you confirm it, and the fee shown at that time is the fee that applies. We may modify our fees at any time in our sole discretion.

Third-party fees and other costs. Because transactions are executed and settled on-chain through third-party protocols, you may incur costs that we neither charge, receive nor control, including network and priority fees, validator or bundler tips, liquidity-pool and protocol fees, and the difference between the expected and actual execution price (“slippage”). These amounts are determined by the applicable networks, protocols and market conditions at settlement and may not be known when an estimate is shown. Where practicable we display estimates, but estimates are not guaranteed, we do not display every cost, and we are under no obligation to do so. You are solely responsible for reviewing the costs applicable to your transactions.

Failed and delayed transactions. A transaction may fail, revert or be delayed, including due to network congestion, protocol error or insufficient fees. Costs incurred on a failed or delayed transaction are generally not recoverable, and we are not responsible for them.

Under no circumstances shall the Company Parties incur any liability related to fees or costs charged or imposed by third parties. To the fullest extent permitted by law, you release and hold harmless the Company Parties from any and all liability associated with fees relating to the Services or to your use of third-party technologies accessed through them.

You are responsible for the accuracy of every deposit and withdrawal instruction, including the destination address, the network and the asset. Blockchain transfers are irreversible. Assets sent to an incorrect address, on an unsupported network, or of an unsupported type may be permanently lost, and we cannot recover them.

We may impose minimums, maximums, limits, holds or delays on transfers, and may decline to process an instruction where required by law or where we suspect fraud, error or prohibited activity.

If you purchase digital assets with fiat currency, that purchase is provided by an independent third-party on-ramp provider on their platform, under their terms and privacy policy. That provider — not us — performs any identity verification, handles your payment details, and is responsible for the purchase. We are not a party to it, receive no payment card or bank details, and are not liable for it.

We may operate engagement and reward programs, which may include points, ranks or tiers, streaks, quests, fee rebates or rakeback, and a referral program (collectively, the “Reward Programs”).

Points, ranks, tiers and similar in-product balances are promotional and have no monetary value. They are not currency, not securities, not a claim on the Company, not redeemable for cash except where we expressly say otherwise, and not transferable. We may change the rules, rates, calculation methodology, eligibility, expiry and availability of any Reward Program at any time, with or without notice, and may modify, suspend or cancel any Reward Program entirely. Rank and tier benefits may be based on rolling activity windows and may decay or be lost through inactivity.

Referrals. You may not refer yourself, refer accounts you own or control, or otherwise engage in self-referral. Self-referral includes creating multiple accounts to obtain referral benefits, referring an account over which you exercise direct or indirect control, and coordinating with others to generate referral rewards artificially. Before referring anyone you must obtain any necessary permissions and make clear that (a) we are not the sender of your message, (b) you are not acting as our agent, and (c) you may receive a benefit if they sign up. Spam and unsolicited promotion are prohibited.

Anti-abuse. We reserve the right, in our sole discretion, to void, reverse, claw back or withhold any reward, credit, rebate or benefit obtained through self-referral, wash trading, multi-accounting, manipulation, fraud, or any conduct we determine to be inconsistent with the intended purpose of a Reward Program, and to suspend or terminate the Accounts involved. Whether conduct constitutes abuse is determined by us in our sole discretion.

In case of any dispute about rewards or payouts, we will review and render a decision at our sole discretion, and you agree to be bound by it. Participation in a Reward Program creates no partnership, employment or agency relationship. We do not guarantee any earnings. You are solely responsible for any taxes arising from rewards you receive.

The Services may display leaderboards, rankings, profit-and-loss figures, competition standings and other performance indicators (collectively, “Metrics”), including public surfaces readable by people who are not signed in.

You agree not to manipulate, game or artificially inflate any Metric by any means, including selective transfers between wallets, wash trading, self-trading, coordinated activity with other accounts, or exploiting any technical feature of the Services to misrepresent your actual performance.

We reserve the right, in our sole discretion and without prior notice, to: (i) disqualify, adjust, reverse or void any Metric, ranking or standing we determine was obtained through manipulation; (ii) recalculate or reset Metrics at any time; (iii) change the methodology by which Metrics are calculated; and (iv) suspend or terminate Accounts engaged in manipulation. Any reward, prize or recognition associated with a manipulated Metric may be voided or clawed back.

Metrics are derived from data that may be incomplete, delayed or incorrect, are provided for informational purposes only, and are not a representation that any figure is accurate or that any past result will be repeated.

“User Content” means anything you upload, submit, post, share or make available through the Services, including messages, profile content and shared performance cards.

Your grant to us. You grant the Company a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, host, store, reproduce, modify, create derivative works from, publish, publicly display, publicly perform and distribute your User Content in connection with operating, providing and promoting the Services, consistent with our Privacy Policy. You represent and warrant that you have the right to grant this license and that your User Content does not infringe or violate any third party’s rights.

Content you share is public. If you generate a shareable link or card, or post to a public surface of the Services, that content is accessible to anyone who has the link or visits the surface. Deleting content may not remove copies that others have republished, cached or archived, and we bear no responsibility for the removal or persistence of such copies.

Conduct. You agree not to post, upload, transmit or otherwise make available any content that: is obscene, pornographic, sexually explicit or depicts a minor; is harassing, threatening, intimidating, bullying or abusive; promotes hatred, discrimination or violence based on a protected characteristic; impersonates any person or entity or misrepresents your affiliation; contains another person’s personal or confidential information without their consent; is fraudulent, deceptive or misleading; infringes any intellectual property right; or is otherwise objectionable as determined by us in our sole discretion.

We may, but are not obliged to, monitor, review and moderate content. We may, in our sole discretion and without prior notice, issue warnings, remove or refuse to display content, suspend Accounts, or terminate access. We are not liable for any action taken or not taken with respect to User Content or user conduct.

We are not registered with or licensed by any financial regulatory authority as a broker, dealer, exchange, investment adviser, fund manager or commodity trading adviser, and we do not act as your financial adviser, investment manager, or fiduciary.

Nothing on or through the Services — including market data, token metadata, security and risk indicators, trending and discovery feeds, Metrics, AI output, Agent behaviour, or any figure, chart or label — is legal, financial, tax, accounting, investment or securities advice, an offer or solicitation to buy or sell any asset, or a recommendation of any asset, strategy, trader or protocol.

All decisions to acquire or dispose of digital assets are solely yours. You represent that you have sufficient knowledge and experience to evaluate the merits and risks of your transactions, and you should consult independent, qualified professionals before acting. By accessing the Services you agree that you are not entering into an advisory relationship with us.

YOU ACKNOWLEDGE THAT WE ACCEPT NO RESPONSIBILITY FOR YOUR TRADING DECISIONS OR FOR YOUR USE OF THE SERVICES, AND YOU RELEASE AND HOLD HARMLESS THE COMPANY PARTIES FROM ANY LOSSES OR DAMAGES ARISING FROM THEM.

You are solely responsible for determining what, if any, taxes apply to your digital asset transactions, rewards and other activity, and for reporting and remitting them. We do not collect, withhold, report or remit taxes on your behalf.

Any tax summary, calculation, statement or export offered through the Services is a convenience based on data available to us, is not tax advice, may be incomplete or incorrect, does not account for activity outside the Services, and must be reviewed by you and, where appropriate, a qualified tax professional before it is relied upon or filed. We do not file anything on your behalf.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to, and not to permit others to:

We are not obliged to monitor access to or use of the Services, but we reserve the right to do so, to investigate suspected violations, to remove or disable access to content or Accounts, and to cooperate with law enforcement.

Ownership. The Services and their entire contents, features and functionality — including all software, text, displays, images, audio, video, data compilations, and the design, selection and arrangement thereof — are owned by the Company, its licensors or other providers, and are protected by copyright, trademark, patent, trade secret and other intellectual property laws. We do not claim ownership of your User Content, and these Terms do not restrict your rights in it, subject to the license in §20 (User content, sharing and community conduct). Except for the limited rights expressly granted here, no right, title or interest in the Services is transferred to you, and all rights not expressly granted are reserved.

Your license. We grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services for your own personal, non-commercial use, in accordance with these Terms. You may temporarily cache material incidental to viewing it, and may download a single copy of any application we provide for your own use. You must not otherwise reproduce, distribute, modify, create derivative works from, publicly display, publish, license, sell or exploit any part of the Services, or remove or alter any proprietary notice. Building a commercial application on top of the Services requires our express prior written consent.

Trademarks. “Trenchers AI”, our logos, and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use them without our prior written permission. All other marks appearing on the Services belong to their respective owners, who may or may not be affiliated with us.

Feedback. If you send us feedback, comments, ideas or suggestions (“Feedback”) you grant us and our service providers a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free, sublicensable and transferable license to use, reproduce, modify, create derivative works from, distribute and otherwise exploit that Feedback for any purpose, without restriction or compensation to you. Feedback is non-confidential and non-proprietary. You represent that you have the right to grant this license.

The Services display, include, link to or make available services, content, data, protocols, applications and materials from third parties, including DEXs and other decentralized applications, wallet infrastructure providers, routing and execution services, market and security data providers, on-ramp providers and social platforms (“Third-Party Services and Materials”).

We do not endorse any Third-Party Services and Materials, and their inclusion is provided for your convenience only. Your access to and use of them is governed solely by their own terms, which you are responsible for finding and reviewing. We are not responsible or liable for, and make no representation as to, any aspect of them — including their content, accuracy, completeness, availability, timeliness, legality, quality, security, pricing, solvency, or the manner in which they handle data — or for any interaction between you and their providers. You irrevocably waive any claim against the Company Parties in respect of them.

By accessing Third-Party Services and Materials through the Services you accept the risks of doing so, including risks of illiquidity, devaluation, lockup, exploit and total loss. You are solely responsible for any fees or costs they charge.

Information provided on or through the Services is for general information purposes only. We do not guarantee its accuracy, completeness or usefulness, even where we created it. You rely on it strictly at your own risk.

By using the Services you acknowledge and accept that:

You waive any claim against the Company Parties arising from any of the foregoing.

YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, INCLUDING ALL CONTENT, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, LICENSORS AND SERVICE PROVIDERS (COLLECTIVELY, THE “COMPANY PARTIES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ACCURATE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY TRANSACTION, ORDER, AGENT, RESULT OR DATA WILL BE COMPLETE, ACCURATE OR ACHIEVE ANY OUTCOME. YOU ASSUME FULL RESPONSIBILITY FOR ANY DAMAGE TO YOUR SYSTEMS OR LOSS OF DATA RESULTING FROM YOUR USE OF THE SERVICES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY PARTIES BE LIABLE FOR ANY LOST PROFITS, LOST REVENUE, LOST TRADING OPPORTUNITY, LOSS OF DIGITAL ASSETS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, OR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF FORESEEABLE AND EVEN IF A COMPANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY PARTIES’ TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED [liability cap — to be set by counsel].

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

You agree to indemnify, defend and hold harmless the Company Parties from and against any and all claims, disputes, demands, liabilities, damages, losses, costs and expenses, including reasonable legal and accounting fees, arising out of or related to: (i) your access to or use of the Services; (ii) your User Content; (iii) your use of Third-Party Services and Materials; (iv) any transaction you or an Agent you configured executed; (v) your violation of these Terms or of any applicable law; or (vi) your violation of any third party’s rights.

If you are obliged to indemnify a Company Party, that party has the right, in its sole discretion, to control any action or proceeding and to determine whether to settle it and on what terms, and you agree to cooperate fully in the defense or settlement.

These Terms, and any dispute arising out of or relating to them or the Services, shall be governed by and construed in accordance with the laws of [governing law — to be set by counsel], without regard to its conflict of law principles; provided that all provisions relating to arbitration shall be governed by [arbitration law — to be set by counsel].

Informal resolution first. In the event of any dispute, claim or controversy arising out of or relating to these Terms or the Services, both parties agree to first attempt to resolve it amicably through good-faith negotiation. You may notify us of a dispute by emailing support@trenchers.ai. We will respond using the contact details you have provided.

Arbitration. If the dispute is not resolved within sixty (60) days after notice, either party may elect to submit it to binding individual arbitration administered by [arbitration forum — to be set by counsel] in accordance with its then-current rules, rather than in court. The seat of arbitration shall be [seat — to be set by counsel], before a single arbitrator, conducted in English, and may be held remotely by video conference.

Authority of the arbitrator. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of this arbitration agreement, including any claim that all or part of it is void or voidable. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. All proceedings, including negotiations, submissions and awards, shall be kept strictly confidential except as required by law.

Exceptions. This arbitration agreement does not prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction, including in respect of the alleged unlawful use of intellectual property, nor from bringing an individual claim in a small-claims court where it qualifies.

Opt-out. You may opt out of this arbitration agreement by sending written notice to support@trenchers.ai within thirty (30) days of first agreeing to these Terms. If you opt out of the arbitration provisions only, the class action waiver in §32 (Class action waiver and waiver of jury trial) still applies. You may not opt out of the class action waiver alone. If you opt out, we will not be bound by the arbitration provisions either.

YOU AND THE COMPANY AGREE THAT ANY CLAIM OR DISPUTE SHALL BE LITIGATED OR ARBITRATED ON AN INDIVIDUAL BASIS ONLY, AND NOT ON A CLASS, COLLECTIVE, CONSOLIDATED, MULTIPLE-PLAINTIFF OR REPRESENTATIVE BASIS (“CLASS ACTION”). YOU AND THE COMPANY WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, AND WAIVE THE RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

The arbitrator may not consolidate the claims of more than one person, may not preside over any form of Class Action, and may not award relief to anyone who is not a party to the arbitration. If this class action waiver is limited, voided or found unenforceable in any proceeding, then, unless the parties agree otherwise, the agreement to arbitrate shall be null and void with respect to that proceeding, and the proceeding must be brought in a court of competent jurisdiction rather than in arbitration.

ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE; OTHERWISE IT IS PERMANENTLY BARRED. Some jurisdictions do not permit shortened limitation periods, in which case this section does not apply to you.

By you. You may stop using the Services at any time, and you may delete your Account from within the Services. Before deleting, withdraw your funds and stop any running Agent. Deletion is not reversible: signing in again with the same identity creates a new account, your username is retired, and we cannot recover funds from a wallet after the Account that surfaced it is gone. Details of what is deleted and what is retained are in our Privacy Policy.

By us. We may terminate or suspend your access to all or part of the Services at our sole discretion, without prior notice and for any reason, including a breach of these Terms, suspected fraud or illegal activity, or a legal or regulatory requirement.

Effect. On termination your right to use the Services ceases immediately. Sections that by their nature should survive — including §§16, 20–24, 26–33 and 35–37 — survive termination. The Company Parties shall not be liable to you or any third party for any termination of your access.

Can’t get into the app? Request deletion by email.

If you download a Trenchers AI mobile application, the following applies in addition to the rest of these Terms.

Apple. These Terms are between you and the Company only, not with Apple Inc. (“Apple”), and Apple is not responsible for the application or its content. Your license to use the application is a limited, non-transferable license to use it on Apple-branded products you own or control, as permitted by the App Store Usage Rules. Apple has no obligation to furnish any maintenance or support. To the maximum extent permitted by law, Apple has no warranty obligation whatsoever; in the event of any failure of the application to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any), and Apple has no other obligation. Apple is not responsible for addressing any claim relating to the application, including product liability, regulatory non-compliance, or consumer protection claims, or for any third-party claim that the application infringes intellectual property rights. You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting”, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Google. If you obtain the application through Google Play, these Terms are between you and the Company only, not with Google, and your use is additionally subject to the Google Play Terms of Service. Google is not responsible for the application or its content and has no obligation to provide support.

Platform availability. Certain features may be unavailable, restricted or disabled on a given mobile platform for regulatory, app-store or technical reasons, and this may differ from what is available on the web.

Force majeure. Except for payment obligations, neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, fire, epidemic or pandemic, riot, war, terrorism, denial-of-service attacks, blockchain network failures or forks, internet or utility outages, third-party provider failures, labour shortages, and judicial or government action.

Waiver and severability. No waiver of any term shall be deemed a further or continuing waiver of that or any other term. If any provision is held invalid, illegal or unenforceable, it shall be eliminated or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, reorganisation or sale of assets.

No third-party beneficiaries. Except as stated in §35 (Mobile applications and app store terms) with respect to Apple, these Terms confer no rights on any third party.

Notices and electronic communications. You consent to receive communications from us electronically, including by email and in-app notice, and agree that such communications satisfy any legal requirement that they be in writing. Notices to us should be sent to support@trenchers.ai.

Relationship. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and us.

Privacy. All personal information collected through the Services is handled in accordance with our Privacy Policy.

Linking. You may link to our site in a manner that is fair and legal and does not damage our reputation, but you must not suggest any association, approval or endorsement without our express written consent. We may withdraw linking permission at any time.

Entire agreement. These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and the Company with respect to the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

Language. Except where the law provides otherwise, in the event of any discrepancy between the English version of these Terms and a translation, the English version prevails.

Questions, comments, requests for support and other communications relating to the Services should be directed to: